We Manage. You Focus on Your Business.
Our team can take responsibility for agreed technology and operational management activities, allowing your company to focus on its core business.
What is included
Our team implements and runs agreed technology and operational activities for you.
The exact responsibilities we take on are determined by your requirements and set out in the signed contract. Nothing is assumed beyond what the contract states.
Software implementation
We deliver the system from planning to go-live.
System configuration
Ongoing setup and changes as your operation evolves.
Operational support
Day-to-day assistance for the teams using the system.
Warehouse process coordination
Help organizing receiving, storage and dispatch routines.
Inventory monitoring services
Regular review of stock levels and discrepancies.
Technical administration
Users, permissions, backups and system health.
Maintenance
Updates and corrective work carried out by our team.
Performance monitoring
Continuous review of how the system and processes perform.
Operational reporting
Scheduled reports on the activities we manage.
Dedicated support agreements
Named contacts and agreed response arrangements.
How it works
- 1
Define the scope
Together we list the activities you want us to manage.
- 2
Sign the contract
Responsibilities, reporting and service terms are written down.
- 3
Transition
We implement the systems and take over the agreed activities.
- 4
Operate and report
We run the scope and report to you on a set schedule.
A good fit when
- Companies without in-house technical or operational specialists
- Businesses that want to concentrate on sales and production
- Operations that need consistent, accountable management
How the three models compare
Final terms are always set out in your quotation or contract.
| Buy | Rent | Managed Services | |
|---|---|---|---|
| How you pay | One-time purchase | Monthly or annual subscription | Service contract |
| Upfront investment | Full solution purchased | No full purchase upfront | Defined in the contract |
| Who runs the system | Your team | Your team | Our team, for the agreed scope |
| Updates and maintenance | Optional maintenance agreement | Included in the agreement | Handled by our team |
| Technical support | Included | Included | Dedicated support agreement |
| Flexibility to change scope | Additional licenses and services | Adjust the package as needed | Scope revised by agreement |
Request Managed Services
Tell us which solutions you are interested in and the size of your operation. We will reply with a proposal for this model.